Making a self-serve trip extension

2 minute read

Article summary

You can now easily add nights to any reservation without waiting or contacting Member Support. To extend your stay, navigate to your trip itinerary, select whether the extension is for business or personal use, and enter your new checkout date. If the same room is not available, you will be offered similar options at the same property. Complete the booking process to confirm the change and receive an updated itinerary via email.

Need more nights? Engine now lets you add nights to any reservation with just a few clicks. No waiting, no hassle, and no need to call Member Support. And it’s a great way to add nights for a personal trip!

 

Here’s how it works:

 

Step 1: Navigate to your trip itinerary inside your account and click Add Nights for Business or Book a Personal Trip, depending on whether your extension is for business or personal use.

 

If the extension is for a personal trip, your dashboard will automatically switch to your personal account.

 

Step 2: Enter your new checkout date.

 

If the same type of room is available, we will do our best to keep you in your current room, but we can’t guarantee it.

 

If the same type of room isn’t available, we will search for similar rooms, and you can choose the room that works best for you. If your current property is full, we suggest nearby properties with available rooms.

 

Step 3: Check out as you would for any other reservation, then confirm the change to create a new itinerary.

 

That’s it! You may need to change rooms, so check with the front desk for your new room assignment. You’ll receive an updated itinerary by email, and it will also be instantly accessible from your Trips tab. 

Have questions about extending your trip? Feel free to reach out to us via live chat, at 855-567-4683 or support@engine.com.

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