What is Engine Travel Credit?
Travel credit is awarded to your account and can be used to pay for future bookings on Engine. Travel credits are only valid for one year from the date it was issued.
Why did I receive Engine Travel Credit?
Engine issues Travel Credit for a few reasons, such as cancellation refunds or as a reward for referring friends to the platform. Travel credits are also automatically issued on reservations with Flex or FlexPro for early departures and last-minute cancellations.
What is Engine Travel Credit worth?
Use Engine Travel Credits like cash on the Engine platform. One Travel Credit has the same value as $1.
How do I use Engine Travel Credit?
When you book a stay on Engine, you’ll have the option to pay for your room with Travel Credit at checkout, under Payment. Select Travel Credit and enter the amount you want to use toward the reservation.
Can I use my Engine Travel Credit for another account?
No, Travel Credits in your account are meant for reservations you make on that account.Travel credits cannot be transferred to another account.
Can I transfer my Travel Credits to another user?
No, Travel Credits cannot be transferred from one user to another.
When will I receive my Engine Travel Credit?
Engine Travel Credit typically appears in your account as soon as it is issued, however sometimes it may take up to 24 hours for Travel Credit to show up in your account.
How long do I have to use my Engine Travel Credit?
Travel credits expire 1 calendar year from the date they were issued.