Q: What kind of insurance is offered?
A: Engine has partnered with RentalCover to provide Collision Damage Protection.
What’s covered:
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Reimbursements up to $50,000 with $0 deductible
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Reimbursements for emergency roadside assistance fees, towing, impound storage, lockouts and more
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Damages from natural disasters, vandalism and theft
For more details, see the Add Collision Damage Protection section when booking.
Q: How much does insurance cost?
A: Car insurance costs $15 per calendar day.
Q: Can I set policy controls around insurance?
A: Yes! Admins can configure whether they want insurance purchase to be required,optional, or blocked for car rental bookings.
Q: Can I cancel my insurance purchase?
A: You can cancel your insurance purchase at any time up to the pick-up time, and there will be no fee. However, you cannot cancel your insurance after the pick-up time.
Q: Who can purchase insurance?
A: The driver must be a U.S. resident with a valid U.S. driver’s license. We currently do not support insurance purchases by members with New York, Hawaii, or non-U.S.driver’s licenses.
Q: Where can I view my insurance policy?
A: Members can view the insurance policy:
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On the Engine platform in their trip itinerary
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In their RentalCover account
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In the Engine booking confirmation email under Collision Damage Protection.
Q: Can I use Travel Credits and Engine Rewards points to purchase insurance?
A: Yes, both are accepted.
Q: How do I find my confirmation from RentalCover for the insurance?
A: Proof of insurance coverage can be found in the Engine booking confirmation email under Collision Damage Protection.
Q: Should I activate the account for RentalCover?
A: Yes. This will allow you to file claims, view your policy, access further support options, and contact RentalCover.
Q: How do I file a claim?
A: There are two options:
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Go to rentalcover.com/claim.
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In your Engine account, go to your trip itinerary → Manage policy→File a claim